Effective Communication, Confidentiality & Record Keeping | Polymath Training & Consultancy

Adult Services
Children Services
Reflective Practice
Planning and Intervention Skills
Supervision and Case Management

Posted: 22 March 2017
Telephone: 07930804235

Duration: 3 hours

Polymath Training and Consultancy provides fun, engaging workshops in both adults and children’s social care. All of our trainers have both teaching and working experience within the care sector to ensure the training delivery is relevant to each client.

About the Course:

This course is designed to develop the learner’s understanding of the importance of bespoke communication techniques with each of their individuals. The learner will also gain knowledge of the significance of effective record keeping and the boundaries of confidentiality.

Who need’s this qualification:

Any individual who works within the care sector including;

  • Care Professionals
  • Domiciliary Care Workers
  • Residential Staff
  • Nursing/LD Care Home Staff

Course Content

  • Importance of effective communication
  • Different types of communication techniques
  • Verbal/ Non-Verbal/Alternative Communication Methods and Aids
  • Barriers to communication
  • Confidentiality/Data Protection
  • Importance of record keeping
  • Accountability

For more info contact James Bassett on 07930804235

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