Our Team

Matt Hughes - Social Worker & Director

The Founder & Managing Director of One Stop Social is Matt Hughes. Matt has extensive experience working as a front-line Support Worker, Social Worker and Manager for Children’s Social Care and Youth Offending Teams, which dates back to over a decade. In that time, he has managed police officers, probation officers, social workers and support workers. Matt has assisted a number Local Authorities during and post Ofsted inspection to manage, ‘trouble-shoot’ and support social workers in their retention and development. Matt has led in specific areas of service delivery development – such as front-line working, criminal youth justice, court work and implementing safeguarding procedures. Specialisms include:

  • Development of best practice policies, guidance and procedures.

  • Development and implementation of safeguarding plans.

  • Development of best practice guidance for social workers and managers.

  • Managing difficult and complex cases.

  • Managing and supporting staff with performance related issues.

  • Specialist in social work interviews and recruitment.

  • ‘Trouble-shooting’ work related issues – whether procedural or individually related.

  • Managing business development.

  • Support Local Authorities in social worker recruitment, retention and development.

Matt is also a Huffington Post Contributor. He has also been interviewed by the national press, which includes The Telegraph, BuzzFeed and HuffPost on social work related matters and issues.

Neil Byers - Adult Social Care Lead

Neil Byers joined the One Stop Social team in January 2017. Neil previously worked with LWDP, which sadly closed after many years of supporting the Adult Social Care Sector to improve the quality of care delivered by staff to their clients.

The good news is that we have offered Neil the opportunity to join our team so that he can continue to help improve the care delivered across Lancashire in the way he did during 14 years with LWDP.

Matt had this to say about Neil:

“I am very excited and pleased that Neil has decided to join our team. I have worked with him in his previous role and know how highly regarded he is within the Adult Social Care Sector.

He shares the same passion for improving standards within the Social Care and Social Work Sector as we do here at One Stop Social. He has extensive experience in helping Care Providers with recruiting and in the retention of the right staff (which is a major issue for managers in this Sector). He will continue his work as a Relationships Manager and I am already seeing his input into developing the practices and services offered by One Stop Social.”

If you want Neil to come out and meet with you to discuss how you can access One Stop Social’s services, feel free to email him at neil.byers@onestopsocial.co.uk or alternatively you can contact him on 07377 712002, and we can arrange a visit.

Elena Jones - Marketing, Communications & Events Lead

My name is Elena and I’m thrilled to be One Stop Social’s first ever Marketing & Business intern!

I’m a postgraduate student at the University of Salford, studying towards an MSc in International Events Management with a background in marketing and engagement. After an undergraduate degree at Lancaster University I moved to Manchester, so it is undeniable that the North West has claimed my loyalty. However, I am originally from much warmer climates! I am part Spanish and spent my childhood in the capital city of Madrid, with my parents, older sister and dog, Leo. (Naturally, the dog is what I miss most about Spain!) I identify as Spanish at heart, cheering on their national team in every football World Cup and explaining to anyone who will listen just how captivating Madrid is as a city. And yes, it is better than Barcelona.

In the office you will always find me with music blaring through my earphones as I enthusiastically type away blog posts or staring down social media statistics.

I’m a passionate list maker and my desk is usually covered in post-it notes, driven by my ambition to produce the best possible work I can and make sure I’ve covered every base in a project. As I’m currently working on my dissertation for my masters, it’s a very good thing I thrive under pressure and love throwing myself into research.

I’m so excited to be the latest addition to the One Stop Social team and can’t wait to see where we go from here!

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Social Work & & Care Professional Associates

We also have a number of social work and care professionals who are associates based across the UK. They range from specialist practitioners, practice educators and quality social care training providers.

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